If you've forgotten your ID and password, please visit “
Contact Us ” to request your password.
Please select “Contact Taiwan Website FAQ” at the Question Type column
, and enter your 'Business Registration Number', 'Company Name', 'Name and job title', and 'Email' (which you registered) at the Contents column.
After confirmation, the system will e-mail you the next steps to reset your password. It takes about two workdays.
Thank you for your cooperation.